Privacy Policy

VeriLink Privacy Policy

Last Updated: 01/08/3025

1. Introduction

VeriLink is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our AI-powered identity verification services.

2. Information We Collect

We may collect the following types of information:

1. Personal Information: Full name, date of birth, contact details, and government-issued identification details.

2. Biometric Data: Facial recognition scans for identity verification.

   When you start a verification, VeriLink captures a selfie image and generates a numerical face template/embedding and basic facial landmarks on your device. These data are used solely to confirm your identity and to detect liveness (e.g., blinks or head turns). We do not collect depth or health data.

3. Device & Usage Information: IP address, browser type, operating system, and usage logs.

4. Transactional Data: Verification history, timestamps, and consent records.

3. How We Use Your Information

We use your data for:

1. Identity verification and fraud prevention.

2. Compliance with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations.

3. Improving service functionality and security.

4. Legal and regulatory obligations.

5. Communication regarding verification requests and service updates.

4. Legal Basis for Processing

We process your personal data under:

1. User Consent: When you provide biometric or personal information for verification.

2. Legal Obligation: Compliance with financial regulations and legal requirements.

3. Legitimate Interests: Fraud prevention, security, and service enhancements.

5. Data Sharing & Disclosure

Face detection, liveness, and template matching are performed on your device. We do not use biometric data for advertising or profiling. We will only transmit biometric data or a verification result to the named relying party you select, and only with your explicit consent, for the purpose of identity verification or regulatory compliance (e.g., KYC/AML).

We do not sell or rent your personal information. However, we may share data with:

1. Authorized third-party service providers assisting in identity verification.

2. Regulatory authorities when legally required.

3. Law enforcement agencies in cases of fraud or illegal activities.

6. Data Security Measures

Your Personal Verification Token File (PVTF) may be stored on your device and encrypted within the app’s private storage. If you elect to enable cross-device use, an encrypted copy may also be stored on our servers. All biometric data are encrypted in transit and at rest (e.g., AES-256), and access is strictly controlled.

We implement:

1. AES/GCM encryption for data storage and transmission.

2. Secure access controls and authentication mechanisms.

3. Regular security audits to detect vulnerabilities.

7. Data Retention

On-device PVTF remains until you delete it in the app by loggin out, or uninstall the app. If you enabled server storage, we retain the encrypted PVTF only to support your verifications and delete it within 30 days of your unlink/deletion request, unless a longer retention is legally required. Temporary images/frames used for liveness are processed in memory and discarded immediately after the session.

We retain data for the period necessary to fulfill legal obligations and service functionality. Biometric data is stored for the shortest duration required and is deleted upon verification completion unless required by law.

8. Your Rights

You can decline any verification request, withdraw consent, or delete the PVTF at any time in the app. You may request deletion of server-stored data by contacting us at info@verilink.online.

Depending on your jurisdiction, you may have the right to:

1. Access and request a copy of your personal data.

2. Request correction or deletion of inaccurate information.

3. Withdraw consent for biometric processing.

4. Object to certain types of data processing.

9. Account Deletion.

You can delete your account at any time in Settings → App Info → Delete Account. We may retain certain records as required by law (e.g., fraud prevention, financial compliance). Biometric templates and verification artifacts are removed during deletion. If you cannot access your account, you may initiate deletion via the the contact center.

10. Cross-Border Data Transfers

VeriLink may transfer data to secure locations outside your country. We ensure all transfers comply with applicable data protection laws.

11. Cookies & Tracking Technologies

We use cookies and tracking technologies to enhance user experience and monitor site performance. Users can manage cookie preferences in their browser settings.

12. Changes to this Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.

13. Contact Us

For any privacy-related inquiries, you can contact us at: Email: info@verilink.online
Website: https://verilink.online

By using VeriLink, you acknowledge and agree to the terms outlined in this Privacy Policy.

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VeriLink Terms and Conditions

Last Updated: 01/08/2025

1. Introduction
   Welcome to VeriLink, an AI-powered identity verification service. These Terms and Conditions govern your use of our platform and services. By accessing or using VeriLink, you agree to comply with these terms.
2. Definitions
   1. "VeriLink" refers to our identity verification software and services.
   2. "User" refers to any individual or entity using our services.
   3. "Verification Data" refers to the biometric and personal data collected for identity verification.
3. Eligibility
   To use VeriLink, you must be at least 18 years old and comply with all applicable laws and regulations.
4. Acceptable Use
   You agree to:
   1. Use VeriLink only for lawful purposes.
   2. Provide accurate and truthful information.
   3. Not attempt to bypass security measures or misuse the service.
5. Privacy and Data Protection
   1. VeriLink complies with data protection laws and ensures secure handling of user data.
   2. Personal data may be collected, stored, and processed for verification purposes.
   3. Users can review our Privacy Policy for more details.
6. Account Security
   1. Users are responsible for maintaining the security of their accounts.
   2. Any unauthorized access must be reported immediately.
7. Service Availability
   1. VeriLink aims for high availability but does not guarantee uninterrupted service.
   2. We may update, modify, or discontinue services without prior notice.
8. Intellectual Property
   1. All software, trademarks, and content provided by VeriLink remain the property of VeriLink or its licensors.
   2. Users may not copy, modify, or distribute VeriLink materials without permission.
9. Limitation of Liability
   1. VeriLink is provided "as is" without warranties of any kind.
   2. We are not liable for any damages, losses, or unauthorized access resulting from the use of our services.
10. Termination
    1. We reserve the right to terminate or suspend accounts violating these terms.
    2. Users may discontinue using the service at any time.
11. Governing Law
    These terms shall be governed by the laws of [Insert Jurisdiction].
12. Changes to Terms
    We may update these Terms and Conditions periodically. Continued use of VeriLink after changes constitutes acceptance of the updated terms.
13. Contact Us
    For questions regarding these terms, please contact us at info@verilink.omline.

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VeriLink Terms of Service

1. Acceptance of Terms
   By accessing VeriLink, you agree to be bound by these Terms of Service.
2. User Responsibilities
   1. Users must comply with all applicable laws.
   2. Users must not engage in fraudulent or illegal activities.
3. Payment and Subscription (if applicable)
   1. Pricing details and subscription plans are outlined on our website.
   2. Payments are non-refundable unless stated otherwise.
4. Data Usage and Protection
   1. VeriLink protects user data with industry-standard encryption.
   2. Users consent to data processing as outlined in our Privacy Policy.
5. Service Modifications
   1. VeriLink may change or discontinue services at its discretion.
6. Dispute Resolution
   1. Any disputes shall be resolved through arbitration in KwaZulu-Natal.
7. Contact Information
   For inquiries, please email us at info@verilink.online.